No ama-headphone ehhovisinokho? Ngabe ubiza ngefoni ekhethiwe (njengefoni yasekhaya ye-Yesteryar), noma ingabe uhlala ucindezela ifoni yakho ephathekayo phakathi kwehlombe lakho lapho udinga ukubheka okuthile kwikhasimende?
Ihhovisi eligcwele abasebenzi abagqoke amahedisethi liletha ukukhumbula isithombe se-Busy Call Center, umthengisi womshuwalense, noma ihhovisi le-telemarketing. Asivamelisisi isithombe sehhovisi lezentengiso, isikhungo se-tech, noma isilinganiso sakho esincane kuya kwebhizinisi eliphakathi nendawo. Kodwa-ke, izifundo zibonisa ukuthi ngokusebenzisa amahedisethi ngesikhathi sezingcingo zocingo ukukhulula isandla sakho sesibili, ungathuthukisa umkhiqizo nge-40%. Leyo yinombolo ebalulekile engasiza ngomugqa wakho ophansi.
Amahhovisi amaningi ngokwengeziwe aqala ukusuka kude nezindilinga zefoni yendabuko ebheke entanjeni nomaamakhanda angenantambongezingcingo. Banikeza inkululeko ethe xaxa, ukukhiqiza okwengeziwe, nokugxila kakhulu kubasebenzi okufanele bachithe isikhathi ocingweni. Kungenzeka ukwenza ukushintshela ku-Headsets kuzuze ihhovisi lakho?
Amahedisethi eza nezinzuzo ezahlukahlukene zanoma yimuphi umsebenzi okufanele akhulume njalo ocingweni.
'Abasebenzi abasebenza imisebenzi' bazoqhubeka nokukhulisa imboni eminyakeni embalwa ezayo - abantu okufanele bakwazi ukuxhumana nabasebenza nabo kanye namakhasimende, njengabantu abasebenza ukude, babambe iqhaza elikhulu, noma kufanele bahlale edeskini labo. Le ngxenye yabasebenzi ingazuza kumahedisethi ekuhlanganyeleni kozakwabo kanye namakhasimende njalo.
Kunezinzuzo ezahlukahlukene zokusebenzisa amahedisethi ehhovisi:
Izinzuzo ezingokomzimba: Ukuqongelela ifoni phakathi kwendlebe yakho nehlombe kungadala ukubuyela emuva kanye nobuhlungu obubi kanye nokuma kabi. Kwezinye izimo, abasebenzi bangase bahlupheke ngisho nokulimala okuphindaphindwayo entanyeni noma ehlombe. Amahedisethi avumela abasebenzi ukuthi bahlale baqonde futhi baphumule amahlombe abo ngaso sonke isikhathi.
Ukukhansela umsindoI-Technology Fillters Phezu kwama-90% wemisindo yangemuva ezuzisa isisebenzi nomuntu ngakolunye uhlangothi lomugqa. Uma usebenza ehhovisi eliphithizelayo, uzokwazi ukuzwa ofonayo kangcono, futhi azokwazi ukukuzwa ngaphandle komsindo wangemuva.
Ama-headset angenantambo akuvumela ukuthi usuka kude nedeski lakho ngesikhathi socingo uma udinga ukuthola ifayela, ubambe ingilazi yamanzi, noma ubuze uzakwethu umbuzo.
Ukuthola eminye imininingwane mayelana ne-Inbertec Headsets nokuthi bangazuza kanjani emsebenzini wakho, xhumana nathi.
Isikhathi Sokuthumela: Oct-18-2024
