Ngaphambi kokuthola ukuhambisana kokuhambisana kwamahedisethi emidlalo ezindaweni zezikhungo zezingcingo, kubalulekile ukuqonda ukubaluleka kwamahedisethi kulo mkhakha. Ama-ejenti wesikhungo sezingcingo ancike kumahedisethi ukuba abe nezingxoxo ezicacile nezingaphazamiseki namakhasimende. Izinga lomsindo wehedsethi lingathinta kakhulu isipiliyoni samakhasimende kanye nokukhiqizwa kwe-ejenti.
Ukusebenza kanye nezici zamahedisethi emidlalo kubenza babe inketho ekhangayo yabasebenzi bezikhungo zezingcingo abathembela ekukhulumisaneni okuthembekile nokusebenzayo namakhasimende. Lezi zihloko zenzelwe ukuhlinzeka ngekhwalithi ecacile yomsindo, ukukhanselwa komsindo, nokugqoka okunethezekile kwezikhathi ezengeziwe zokusetshenziswa. Kubalulekile ukucubungula izici ezithile ngaphambi kokutshala imali kumakhanda wemidlalo yokusebenzisa izikhungo zezingcingo.
Ikhwalithi ye-1.sound:
Enye yezinto ezibalulekile okufanele ucabangele lapho usebenzisa amahedisethi wegeyimu ezikhungo zezingcingo yikhwalithi yomsindo. Ama-Headssets wegeyimu: Gcizelela umsindo wegeyimu ophakathi nendawo. Ama-Headets Center Center: Phula ukuhanjiswa kwezwi okucacile.
Izici ze-2.microphone & Ikhwalithi:
Ama-Headssets wegeyimu: Ama-Microsones aguquguqukayo noma abuyiselwe emuva.
Ama-headsets wesikhungo sezingcingo: imakrofoni ekhansela umsindo yokuxhumana okucacile.
Ochwepheshe besikhungo sezingcingo bathembela kakhulu ekudluliseleni ngezwi okucacile nokuqondakalayo. Ama-headsets emidlalo ngokuvamile afaka imakrofoni esezingeni eliphakeme, eguqukayo engabamba ngempumelelo inkulumo. Kodwa-ke, kubalulekile ukuqinisekisa imakrofoni kunikeza amakhono okukhansela umsindo wokuqeda umsindo wangemuva futhi kugcinwe ukucaca ngesikhathi sokusebenzisana kwamakhasimende.
I-3..coforform kanye design:
Induduzo ibaluleke kakhulu, ikakhulukazi ngezikhathi eziningi zokusetshenziswa endaweni yezikhungo zezingcingo.
Ama-Headsets wegeyimu: Idizayini enezindlebe ezingemuva kwenduduzo yokudlala.
Izihloko zezikhungo zezingcingo: ezingasindi futhi zikhululekile ukusetshenziswa kobungcweti
4. Ukuvumelana:
Enye into okufanele icatshangwe ukuhambisana kwamahedisethi wokudlala anezinhlelo zezikhungo zezingcingo. Iningi lezinhloko zemidlalo lihlome ngezixhumi zomsindo ezijwayelekile, kufaka phakathi i-USB nama-3.5mm jacks, ahambelana namakhompyutha ahlukahlukene, kufaka phakathi amakhompyutha, amafoni athambile, nezinhlelo ze-voip. Kodwa-ke, kungcono ukuthi uhlole ukuhambisana kwamahedisethi emidlalo ngokusetha kwakho kwesikhungo sezingcingo ngaphambi kokwenza ukuthenga.
Ukuthola ukuthi ngabe ama-heading ama-headsets angasebenza njengamathuluzi asebenzayo ezikhungweni zezingcingo, kubalulekile ukuhlukanisa umehluko phakathi kwamakhanda amabili. Babeka phambili induduzo esezingeni eliphakeme, nama-aesthetics. Ngokolunye uhlangothi,Izihloko zezikhungo zezingcingoBazokwenzelwe ukusetshenziswa kwezobuchwepheshe okugxile kwizici ezinjengokukhanselwa komsindo, ukuqina, kanye nokucaciswa kwezwi, nansi umehluko osemqoka.
Okokuqala, ukuhambisana nemishini ye-Call Center Center kanye ne-software kubalulekile ukuze kuqinisekiswe ukuhlanganiswa okungenamthungo. Kubalulekile futhi ukuhlola ukuqina nokuphila isikhathi eside kwamahedisethi, njengesikhungo sezingcingoochwephesheImvamisa dinga amahedisethi angamelana nokusetshenziswa njalo nokugqokwa okungaba khona nokudabuka.
Uxhasi
I-RNORE, ukwakheka kwe-ergonomic nenduduzo akufanele kunganakwa. Ochwepheshe bezikhungo zezingcingo bachitha amahora amaningi begqoke amahedisethi, ngakho-ke kubalulekile ukukhetha amamodeli ahlinzeka ngokulingana okunethezekile futhi anciphise ubunzima ekhanda nasezindlebeni zomsebenzisi.
Okokugcina, ukucatshangelwa kwesabelomali kufanele kubhekwe. Ngenkathi amahedesi emidlalo enikezela ngezici ezahlukahlukene, kubalulekile ukuthola ibhalansi phakathi kokusebenza kanye nokusebenza kwezindleko. Eqhuba ucwaningo olunzulu futhi ukuqhathanisa izinketho ezahlukene kungasiza ekuboneni amahedisethi ahlangabezana nakho konke ukusebenza kanye nezidingo zesabelomali.
Ekuphetheni, amahedisethi emidlalo angaba inketho ebonakalayo yabasebenzi bezikhungo zezingcingo abafuna amathuluzi okuxhumana athembekile futhi asebenza kahle. Kodwa-ke, kubalulekile ukubheka ngokucophelela izinto ezifana nokuhambisana, ukuqina, induduzo kanye nesabelomali ngaphambi kokuthenga. Ngokwenza kanjalo, ochwepheshe bezikhungo zezingcingo bangaqinisekisa ukuthi batshala imali kumahedisethi ahlangabezana nezidingo zabo ezithile futhi athuthukise umkhiqizo wabo jikelele.
Isikhathi sePosi: Jul-05-2024
